Frequently Asked Questions
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We work with a broad range of clients including oceanographic research institutes, universities, government agencies, environmental monitoring bodies, offshore energy companies, defence organisations, and marine survey companies worldwide.
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Both. We supply individual sensors and instruments, as well as fully integrated systems tailored to your specific mission and deployment environment. Our engineering team can advise on the best configuration for your needs.
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Yes. Through our Phoenix rental programme, we offer short and long-term rental of selected equipment - ideal for project-based work or when you need to trial a system before committing to a purchase.
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We offer comprehensive after-sales support including technical service, calibration, spare parts supply, remote troubleshooting, and on-site assistance. Our customer support team is available to help you get the most from your equipment.
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Yes. We provide training programmes for operators, technicians, and scientists — covering instrument deployment, data acquisition, software use, and system maintenance. Training can be delivered on-site, at our facilities, or remotely.
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Absolutely. Our engineering team specialises in system integration and can design, build, and test bespoke solutions for complex or unique deployments - from cabled observatories to shipborne monitoring systems.
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You can contact us directly through our website, by email, or by phone. Our team will work with you to understand your requirements and provide a detailed, no-obligation proposal.
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Yes. We supply customers globally and have experience managing complex international logistics, export documentation, and in-country support arrangements.
